James is devastated after being separated from his soulmate and receives a mysterious letter that leads him back to a town called Silent Hill, where he hopes to find her. However, he discovers that the town has been changed by some unknown malevolent force and as he delves deeper into the town, he finds terrifying figures, both familiar and unfamiliar. Doubting his mental stability, he tries to comprehend reality and hopes to stay strong enough to rescue his beloved.